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8.47/10


Hospitality

9/10



Cleanliness

8.5/10



Atmosphere

7.8/10



Food and Meals

8.6/10



Cocktails Drinks

8.3/10



Staff Skills

9/10



Facilities

8.5/10



Spa Services

8/10



Access/Location

9/10



Budget

8/10



Megavina's Investigators have visited this 4-star establishment in the heart of Saigon, they tested the main services, booked a room and talked to the staff. Our investigators work anonymously, the best way to get real and objective reviews because the staff and the managers don't know that we are investigating.


Nice swimming-pool, comfortable, quiet!

- by - Establishment visited February 22, 2016

Ho Chi Minh city is the destination choice for savvy travelers that appreciate world class attractions. When in Saigon ensure that you choose a suitably high quality hotel too. Saigon’s four star hotels provide affordable luxury and comfort. There are plenty of excellent four star hotels whether you want to base yourself in a historical, romantic, modern, classic or unique setting.

Harmony Saigon hotel is well located close to the center, a few minutes walking from Pham Ngu Lao park, restaurants, coffee bars and shops. From the road the hotel doesn't look like very luxury.Two doormen welcomed us, the lounge was quite large with a bar and sofas close to the reception. We booked in advance so we had to wait just a few minutes to check-in, the receptionist asked us to relax on a sofa while the barman served us two glasses of tea.

The general atmosphere was quiet, decoration not very refined but it seemed to augur very well.

We used the lift to acces the room 206, called "Premium Deluxe", it was supposed to be nicer and bigger than the "Deluxe room". First impression, the room was a bit small comparing to other 4-star hotels (Silverland Sakyo or Jolie, Edenstar or Parkroyal). A tiny bathroom with a bath tube, a small sofa, a large bed composed in fact of 2 beds stuck together. This is something we particularly hated, very uncomfortable for a couple. We even hesitated to ask to change for another room with a queen bed size but we were a bit tired so we stayed in this room.

Furnitures in the room were standard, a lack of refinement, we could have the feeling to be in a "Ibis hotel" (2-star hotel). On the desk, there were a nice book presenting the hotel and security, complimentary tea, coffee and 2 bottles of water.

The room was soundproof, good quality windows so we couldn't hear so much the traffic, we also enjoyed the bathtube big enough for 2 persons!

We visited the facilities, we noticed a very nice indoor swimming-pool and a spa with decent prices for a 4-star establishment. We took some beverages at the lounge, good value for money but service not attentive.

In the morning, we particularly appreciated the breakfast buffet, a large choice of breads, cakes, fresh fruits but also hot dishes (stir-fried noodles, soups, bacon, vegetables, steak, ham, sausages, potatoes, chicken curry...). The selection was perfect for western clients but also vietnamese. The staff was very attentive and caring.

Harmony Saigon hotel suffers from a number of faults (messy housekeeping leaving for example the sheets on the floor, barman who doesn't care of the clients, tiny rooms, standard furnitures...) in a meantime it also provides good services, a spa, swimming-pool, bathtube in the room, very good breakfast buffet with a professional team, the staff is caring and friendly, speaks a good english. If Harmony hotel is attentive to its customers' needs, continuously monitoring, assessing and improving its services, it could become an excellent hotel in the future.


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Transparency is assurance, honesty and describes high-quality services provided by Megavina that's why we will add the copy of invoices or photos for each online professional review as a proof of our visits. The full Catering and Hospitality report is only available for the third person / the franchisor / the supplier / the factory or the travel agency who purchased this investigation, if you are the owner of a visited establishment, please contact us to get an access to a dedicated dashboard.

TransparencyClick to enlarge the receipt by clicking on the photo

Harmony Saigon Hotel is within a 10-minute walk from the popular Ben Thanh Market. Only 300 m from Tao Dan Park, the hotel is 1 km to Xa Loi Pagoda, Reunification Palace, War Remnants Museum and Saigon Square. It is a 20-minute drive from Tan Son Nhat International Airport. Free parking facilities are available.

An easy way to find his way - The Map


4.00/5
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  • Comment by
    Laurent Dem
    Tay Ninh,

    Very nice interior swimming-pool, clean with warm water. Bedding is comfortable, hotel is quite nice at just a few minutes walking from the Pham Ngu Lao park, close to restaurant Napoli (very good and friendly). Ichiba sushi restaurant is a japanese establishment at 10 minutes walking, you should test it! Staff at Harmony is polite but not very caring at the bar.

    4/5