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8.70/10



Hospitality

9/10



Cleanliness

9/10



Atmosphere

8.2/10



Food and Meals

8.5/10



Staff Skills

9/10



Facilities

8.4/10



Access/Location

9/10



Budget

8.5/10



Megavina's Investigators have visited this 4-star establishment in the heart of Saigon, they tested the main services, booked a room and talked to the staff. Our investigators work anonymously, the best way to get real and objective reviews because the staff and the managers don't know that we are investigating.


Comfort, professionalism, calm!

- by Establishment visited March 26, 2016

Norfolk Group is an internationally owned company specialized in real estate investment, development and management in Ho Chi Minh City. Norfolk Hotel, Norfolk Mansion and Norfolk Catering services offer a large selection of luxury rooms, beautiful appartments and tailor-made menus.

From our arrival, the staff were very friendly and attentive, because we booked through internet, we didn't have to wait so long to check-in. Our room #612 was on the sixth floor, we followed the groom until the room, he showed us the mini bar, switched on the lights and showed us the wardrobe. Only in Vietnam, staff used to take off their shoes to enter into a room :)

Room was quite large and comfortable, thick carpet on the floor, small but clean and nice bathroom. Large window bay with a balcony, double glazing (very good soundproof), a sofa and a small table with complimentary dragon fruits. The mini bar was full and offered soft drinks, beers and alcohol (Gilbey's Gin, Black Label, Chivas Regal 12 Year Old Scotch Whisky, Kartell...) and a few snacks (crisps, candies).

On the 6th floor, there was the Health club, to relax with a massage or boost your immune system with a fitness session. We didn't test those services but the facilities were clean and welcoming.

On the ground floor, in the restaurant Corso Steackhouse and bar, we enjoyed a large buffet composed of a variety of western and asian dishes (bacon, sausages, pancakes, mash potatoes, stewed beef, salad, cucumber, tomatoes, stirfried vegs, cold platter, croissants and chocolate croissants, breads, cheese, scrambled eggs, soup, kimchi, rice, different kind of fresh fruits (watermelon, papaya, banana, gala melon), cereals, dragon fruit and orange juice... You can also order hot vietnamese dishes such as Miến gà (chicken soup) Gỏi cuốn nóng (a kind of warm fresh rolls stuffed with pork). The breakfast buffet was large enough to satisfy most of the customers. The staff was very helpful, polite and attentive.

The restaurant offers for lunch and dinner, a mouthwatering gourmet selection. We received complimentary drink vouchers to use at the bar unfortunately we didn't have time to sip on any beverages.

Norfolk Hotel respects the international standards, the staff know how to serve well the customers, many fresh flowers and petals are used to decorate the corridors and the reception, it's difficult not to see the efforts, care and attention to detail. A good value for money and the perfect place for a silent and sweet night.


The Importance of Business Transparency

Transparency is assurance, honesty and describes high-quality services provided by Megavina that's why we will add the copy of invoices or photos for each online professional review as a proof of our visits. The full Catering and Hospitality report is only available for the third person / the franchisor / the supplier / the factory or the travel agency who purchased this investigation, if you are the owner of a visited establishment, please contact us to get an access to a dedicated dashboard.

Norfolk hotel comfortable room
Norfolk hotel minibar
Norfolk hotel soap and shampoo
Norfolk hotel complimentaries
Megavina invoice for Le Petit Cafe
Norfolk hotel bathroom

Norfolk Hotel is a 5-minute drive from the City Opera House and Ho Chi Minh Museum. It is a 20-minute drive from Tan Son Nhat International Airport and Thien Hau Pagoda. If you like vietnamese barbecue, you will enjoy a selection of grilled meat and seafood at Barbecue Garden (less than 50m away), if you prefer a japanese cuisine at Tokyo Deli (less than 500m walking) or why not a delicious burger from Soul Burger, restaurant owned by a Canadian guy and close to Ben Thanh market.

An easy way to find his way - The Map


4.50/5
2 reviews 12345

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  • Comment by
    Laurent Dem
    Tay Ninh,

    certification Excellent establishment, perfect welcoming, rooms are soundproof, you just need to open the window to see the difference! The buffet for breakfast was interesting, a good mix between asian dishes and western food. The only point i didn't like so much, was to leave a deposit for the mini bar? First time that i visit a hotel asking money before using anything!

    5/5